Depends on the channel. Google Ads can move new-patient counts in 2–4 weeks. SEO and GBP work compounds — most clinics see meaningful map pack movement in 60–90 days. A new website typically lifts booking rate within the first month live. We can't guarantee specific numbers, but we can guarantee effort, transparency, and accountability.
Yes, if we're the right fit. Our minimum engagement is $2,500 / month, which works for established solo physiotherapists with a steady patient flow. If you're pre-launch, we'll point you toward a smaller specialist who can help you get to $20k MRR first.
A 25-minute call (Zoom or phone), an audit of your website, GBP, and ad accounts, and a written recommendations doc within 5 business days. No pitch deck, no obligation — and you keep the audit either way.
No agency that talks honestly can guarantee patient numbers — there are too many variables we don't control (your scheduling, your front desk, your treatment quality). We do guarantee scope, deadlines, response times, and that bad numbers are reported as loudly as good ones.
Yes — selectively. We take a small number of DTC health, wellness, and equipment clients per year. We won't take a fashion brand or a SaaS. If we don't have specific expertise in your space, we'll say so.
All strategy and creative work is done in-house in Toronto, Vancouver, Ottawa, or Calgary. We're a TechWyse partner agency, which gives us access to additional senior engineering and media-buying support when projects need it.
30 days' notice, in writing. We hand over every account, file, ad creative, and Loom we've made for you. No clawbacks, no "discovery" fees on the way out.